Thank you so much for shopping with us! Our store has a
reputation for excellent customer service and we strive to offer
our internet customers that same service. Please
e-mail or call us if you have any
The Perfect Touch Gift Store is serious about your privacy. In
order to conduct business with you, we must collect some
information, including e-mail address, physical address, and
credit card information. Your credit card information needed to
complete a transaction will be destroyed once the transaction is
completed in our secure checkout site. Your e-mail address will
only be used to communicate with you about your order. (If you
wish to hear about special offers and events via e-mail, we
invite you to register for our newsletter by clicking on the
link above.) We will not sell, share or rent any information you
give us to any other parties.
Our shipping charges are based on standard ground UPS rates. We
must have a street address (not a P.O. Box) in order to ship. At
this time we are only shipping to addresses within the United
We generally ship within 48 to 72 hours of receiving your
order. If your order cannot be shipped within 72 hours, you will
be notified via e-mail. During the Christmas season we request
that you please allow a few extra days to process and receive
We examine everything before it leaves our store, and we take
extreme care in the safety of your items for the shipping trip.
If, however, you open your package and an item is broken, please
contact us via e-mail within three days of receiving your order.
You will need to keep your items along with the packaging
material for at least five business days for possible UPS
IF YOU RECEIVE A PACKAGE THAT IS DAMAGED, DO NOT ACCEPT IT!
Please refuse any package that looks damaged and have it
returned to sender.
Any order with a “ship to” address in Oklahoma will be charged
sales tax (includes use tax). In order for us to stay in
compliance with the complex Oklahoma sales tax laws, the amount
calculated by our web site may differ slightly from the amount
actually charged to your credit card. If this is the case, we
will e-mail you with the adjusted amount.
If, for some reason, you are not completely satisfied
with your purchase, please contact us via e-mail within seven
days of receiving your order. In order for your return to
receive credit, you MUST receive a Return Authorization Number
from us. You will be responsible for the shipping cost of
returning the item(s) to us and we recommend tracking and
insurance be added.
The item(s) must be returned with the original packaging,
including foam pieces, bubble pack, Styrofoam, etc. We expect
the same care in returning the item(s) that we gave your package
when we sent it to you. In order for you to receive credit, we
must receive your return within seven days after your Return
Authorization Number is issued.
Upon receipt of the package(s), we will issue a credit on
your credit card for the amount of purchase only. You will not
be credited for shipping, delivery confirmation or insurance.